A good supply chain, particularly in the food industry, is an essential part of any business. It helps in the smooth flow of goods and services from one place to another, ensuring that the right package reaches its destination safely and on time with minimum wastage or loss. One way of achieving this is to use environmentally-friendly plastic pallet to ensure safe delivery of shipped food products. This goes a long way in helping businesses gain competitive advantage over their competitors. And when you are able to do all this without compromising quality – well, that’s great!
However, there are many challenges faced by companies while managing logistics operations. Some of them include:
· Lack of visibility into what happens at various stages of production
· Poor inventory management leading to excess stock levels and poor utilization rates
· Inability to effectively manage transportation costs due to lack of control over freight movement
· Not being able to track shipments accurately because of inadequate tracking systems
· Uncertainty about which suppliers can be trusted for timely delivery of products
The above-mentioned issues have led to several complaints being filed against manufacturers and retailers alike. In fact, according to research conducted by The Boston Consulting Group, almost half of consumers who buy online say they will not purchase again if their order doesn’t arrive within two days. Such consumer dissatisfaction has resulted in numerous lawsuits being filed against ecommerce sites such as Amazon.com Inc., eBay Inc. and Walmart Stores Inc.
According to BCG, “the growing number of product recalls and other forms of noncompliance may lead some customers to become more cautious about buying online. As a result, these firms could lose market share and profits.”
So how does your company stand up against these odds? How do you ensure that you don’t fall victim to the same fate? Here are few tips that might help.
Use advanced technology solutions to keep things under check. For example, use RFID tags so that each container carrying merchandise gets tagged. You would then get real-time information regarding where exactly those containers are located and whether they are moving towards their destinations.
Keep a close watch on your warehouses and distribution centers. If necessary, hire third party experts to monitor warehouse activities closely. Also, conduct regular audits to make sure that everything is going smoothly and efficiently.
Make sure that your employees know what needs to be done before hand. They should also be given adequate training so that they understand the importance of maintaining proper records during every step of the process.
Don’t forget to take care of customer satisfaction. Ensure that your staff members treat all clients equally regardless of their status. Remember, no matter how small or big your client base is, everyone deserves equal treatment.
Always strive to provide better service than your competition. Customers will definitely appreciate your efforts and remember your brand name for years to come. This is good news for your business because retaining current clients and attract new ones, particularly when consumers trust you.
Implement the right logistical management solutions
As mentioned earlier, managing logistics operations isn’t easy. There are countless factors involved in running a successful operation. These range from planning and forecasting requirements, to finding ways to lower operating expenses and improving processes. To achieve success in such endeavors, you need logistical management software that comes equipped with state-of-art features that enable you to perform tasks like analyzing data, making decisions based upon insights gained through analysis and much more.
The following list provides details about different types of logistic management software available today:
1) Warehouse Management Software
This type of solution enables users to monitor all aspects related to warehousing including storage capacity, inventory level, pick/packaging, shipping etc. Most importantly, WMS allows managers to plan ahead and make informed decisions using accurate forecasts.
2) Transportation Planning & Scheduling Solution
Transportation scheduling involves deciding where cargo will go, when it will leave and return, and how far apart it will travel along its route. TPSS makes it possible for users to create schedules in advance and determine optimal routes.
3) Asset Tracking Solution
Asset tracking refers to keeping tabs on assets and equipment used in manufacturing facilities. An asset tracking system keeps a record of all vehicles, machinery, tools and even building materials. With this kind of tool, you can easily locate lost items, identify theft and prevent costly damage to physical assets.
4) Inventory Control System
An effective inventory control system ensures that stocks are kept at optimum levels. It helps track inventories throughout the supply chain as well as keep an eye out for any deviations. This way, you can quickly detect problems and rectify them if needed.
5) Business Intelligence Tools
BI tools offer businesses the opportunity to gain valuable insight into operational trends. For example, BI tools can assist organizations in identifying areas of weakness in the supply chain to improve productivity and profitability.
6) Customer Relationship Management
CRMs are often considered essential components of modern marketing strategies because they play a vital role in helping firms build relationships with potential customers. In other words, CRMs enable sales teams to stay connected to prospects and deliver personalized messages.
In addition to making sure that you offer superior products and services, efficiency in the supply chain will affect customer service directly. So, make sure all right products are delivered to the right consumer safely and on time to avoid getting bad reputation.